Accurate test results when you need them

From our convenient patient service centres to the latest technology in our laboratory, Bio-Test is committed to providing timely, accurate access to the health information you need.

Looking for your results?

Please sign-up or log-in to our patient portal to view all of your test results in one convenient place.

INTRODUCING PRIVATE HOME VISTS

Get tested in the comfort of your home

Can’t make it to one of our patient service centres? Let us come to you. Home visits can be arranged for patients for a fee. 

We have your testing needs covered

At Bio-Test, we’re committed to providing the highest quality testing
experience, whether you’re a patient or a provider.

I’m a patient

Whether it’s in one of our patient service centres or the comfort of your home, we’re here to make the testing process quick and simple.

I’m a physician or provider

From supply delivery and specimen collection to timely results, we deliver the services you need to support your patients.

Switch Health At-Home Kits

Switch Health’s At-Home Test Kits are available through the Switch Health website. All test kits are processed at Bio-Test Laboratory 

Patient service centres

Get tested at one of our patient service centres

Bio-Test’s locations have been serving the Ottawa-Carleton region for over 50 years. Locate the one that is most convenient for you–no appointment required.

Please keep in mind that all patient service centres are closed during statutory holidays. Click here to review the full list.

Bio-Test Main Lab (Bells Corners)

2006 Robertson Rd.
Ottawa, ON, K2H 1A5

Tel: 1 (800) 409-1942

Fax: 613-789-7033

Hours of Operation:
[Mon-Fri] 7:30am–4:00pm

[Sat] 8:30am – 12:30pm

[Sun] Closed

[X-RAYS: Mon-Fri] 8:00am–4:00pm

Please note that X-RAY services are closed between 12:00pm-1:00pm.

Ultrasound Services

By appointment only. Please call the main lab at 1 (800) 409-1942 to book an appointment.

Smyth PSC

1929 Russell Road, Suite 102
Ottawa, ON, K1G 4G3
Tel: 1 (800) 409-1942

Hours of Operation:
[Mon-Fri] 7:30am–4:00pm

[X-RAYS: Mon-Fri] 8:00am–4:00pm

Please note that X-RAY services are closed between 12:00pm-1:00pm

Parkdale PSC

1081 Carling Ave. (Lower Level)
Ottawa, ON, K1Y 1V3
Tel: 1 (800) 409-1942

Hours of Operation:
[Mon-Fri] 7:30am–4:00pm

Carp PSC

119 Langstaff Dr (Lower Level)
Carp, ON, K0A 1L0
Tel: 1 (800) 409-1942

Hours of Operation:
[Mon-Fri] 7:30am–4:00pm

Centrum PSC

210 Centrum Blvd, Suite 103,
Orléans, ON, K1E3V7
Tel: 1 (800) 409-1942

Hours of Operation:
[Mon-Fri] 7:30am–4:00pm

The Aline-Chrétien Health Hub (Montfort Orléans Health Hub) PSC

2225 Mer-Bleue Road, Room 1A786
Orléans, ON, K4A 5M3
Tel: 1 (800) 409-1942

Hours of Operation:
[Mon-Fri] 7:30am–4:00pm

Orléans South PSC

4289 Innes Road, (Lower Level),
Orléans, ON, K1E0A8
Tel: 1 (800) 409-1942

Hours of Operation:
[Mon-Fri] 7:30am–4:00pm

PATIENT PORTAL

Access Your Test Results, Securely and Conveniently.

At Bio-Test, we’re connecting you to your health information. Our digital health portal is a free, secure service that allows you to access and view lab results online to better guide your health journey.

Frequently asked questions

Diagnostic testing made simple

Getting the information needed to support your health doesn’t need to be complicated. We’re committed to making the process simple so you can get results sooner.

Once you’ve obtained a requisition from your physician, you can sign up for an in-person appointment at one of Patient Service Centres by clicking here to book an appointment.

For blood tests and x-ray services, patients are seen on a first come first serve basis. For ultrasound services, you must have an appointment.
Remember to bring your health card, the requisition for lab, x-ray and/or ultrasound signed by your healthcare provider.
If you have been provided any specimen collection kits in advance, bring them with you if the sample has been collected. All specimen containers should be clearly labeled with your complete name and date of birth, then securely sealed.
If fasting is required, it will be noted on your requisition form. If you’re not sure, ask your healthcare provider.

The majority of tests will be covered by your provincial plan. Make sure to bring your health card if you’re visiting a patient centre. If a test is not covered by your provincial health plan, you’ll be asked to pay before your specimen is collected and tested. 
If you don’t have provincial coverage, you’ll be provided with a receipt that can be used to make a claim through private insurance. The following providers can also be invoiced directly: Interim Federal Health, Cowan Benefits, R.C.M.P and N.D.M.C.

Most test results are available within 24 hours. However, some tests may take up to 3 weeks to receive results. Test results will be returned to the healthcare provider that initiated the requisition.

Bio-Test is licensed by the Ministry of Health and Long-Term Care of Ontario to perform tests in Haematology, Chemistry, Microbiology, Special Chemistry, Serology and Cytology.
The Bio-Test Laboratory is ISO 15189PlusTM accredited through Accrediation Canada.

Holidays Clinic Closures