Reliable Diagnostic Testing.
Canadian Owned.
From our convenient patient service centres to the latest technology in our laboratory, Bio-Test is committed to providing timely, accurate access to the health information you need.
Looking for your results?
Please sign-up or log-in to our patient portal to view all of your test results in one convenient place.
INTRODUCING PRIVATE HOME VISTS
Get tested in the comfort of your home
Can’t make it to one of our patient service centres? Let us come to you. Home visits can be arranged for patients for a fee.
We have your testing needs covered
experience, whether you’re a patient or a provider.
I’m a patient
Whether it’s in one of our patient service centres or the comfort of your home, we’re here to make the testing process quick and simple.
I’m a physician or provider
From supply delivery and specimen collection to timely results, we deliver the services you need to support your patients.
Switch Health At-Home Kits
Switch Health’s At-Home Test Kits are available through the Switch Health website. All test kits are processed at Bio-Test Laboratory
Patient service centres
Get tested at one of our patient service centres
Bio-Test’s locations have been serving the Ottawa-Carleton region for over 50 years. Locate the one that is most convenient for you–no appointment required.
Please keep in mind that all patient service centres are closed during statutory holidays. Click here to review the full list.
Bio-Test Main Lab (Bells Corners)
Ottawa, ON, K2H 1A5
Tel: 1 (800) 409-1942
Fax: 613-789-7033
Hours of Operation:
[Mon-Fri] 7:30am–4:00pm
[Sat] 8:30am – 12:30pm
[Sun] Closed
[X-RAYS: Mon-Fri] 8:00am–4:00pm
Please note that X-RAY services are closed between 12:00pm-1:00pm.
Ultrasound Services
By appointment only. Please call the main lab at 1 (800) 409-1942 to book an appointment.
Smyth PSC
1929 Russell Road, Suite 102
Ottawa, ON, K1G 4G3
Tel: 1 (800) 409-1942
Fax: 1 (343) 984-4715
Hours of Operation:
[Mon-Fri] 7:30am–4:00pm
[X-RAYS: Mon-Fri] 8:00am–4:00pm
Please note that X-RAY services are closed between 12:00pm-1:00pm
Parkdale PSC
1081 Carling Ave. (Lower Level)
Ottawa, ON, K1Y 1V3
Tel: 1 (800) 409-1942
Fax: 1 (343) 984-5152
Hours of Operation:
[Mon-Fri] 7:30am–4:00pm
Embrun PSC
649 Notre Dame Street, Suite 203, Embrun, ON, K0A 1W1
Tel: 1 (800) 409-1942
Fax: 1 (343) 305-1435
Hours of Operation:
[Mon-Fri] 8:00am–4:00pm
Carp PSC
119 Langstaff Dr (Lower Level)
Carp, ON, K0A 1L0
Tel: 1 (800) 409-1942
Fax: 1 (343) 839-3273
Hours of Operation:
[Mon-Fri] 7:30am–4:00pm
Centrum PSC
210 Centrum Blvd, Suite 103,
Orléans, ON, K1E3V7
Tel: 1 (800) 409-1942
Fax: 1 (613) 841-3063
Hours of Operation:
[Mon-Fri] 7:30am–4:00pm
The Aline-Chrétien Health Hub (Montfort Orléans Health Hub) PSC
2225 Mer-Bleue Road, Room 1A786
Orléans, ON, K4A 5M3
Tel: 1 (800) 409-1942
Fax: 1 (613) 841-3063
Hours of Operation:
[Mon-Fri] 7:30am–4:00pm
Orléans South PSC
4289 Innes Road, (Lower Level),
Orléans, ON, K1E0A8
Tel: 1 (800) 409-1942
Fax: (613) 841-9448
Hours of Operation:
[Mon-Fri] 7:30am–4:00pm
Smyth PSC
X-RAYS AVAILABLE
1929 Russell Road, Suite 102 Ottawa, ON, K1G 4G3 Tel: 613-737-6872
Hours of Operation: [Mon-Fri] 7:30am–4:00pm [X-RAYS: Mon-Fri] 7:30am–4:00pm
Please note that X-RAY services are closed 12:00pm-1:00pm.
Parkdale PSC
1081 Carling Ave. (Lower Level) Ottawa, ON, K1Y 1V3 Tel: 613-715-9983
Hours of Operation: [Mon-Fri] 7:30am–4:00pm
Carp PSC
119 Langstaff Dr (Lower Level) Carp, ON, K0A 1L0 Tel: 613-839-3271 Ext. 150
Hours of Operation: [Mon-Fri] 7:30am–4:00pm
Centrum PSC
210 Centrum Blvd. Unit 103 Orléans, ON, K1E3V7 Tel: 613-841-4684
Hours of Operation: [Mon-Fri] 7:30am–4:00pm
The Aline-Chrétien Health Hub (Montfort Orléans Health Hub) PSC
2225 Mer-Bleue Road, Room 1A786 Orléans, ON, K4A 5M3 Tel: 613-288-5344 Ext. 3365
Hours of Operation: [Mon-Fri] 7:30am–4:00pm
Orléans South PSC
4289 Innes Road, (Lower Level) Orléans, ON, K1E 0A8 Tel: 613-590-8585
Hours of Operation: [Mon-Fri] 7:30am–4:00pm
Embrun PSC
649 Notre Dame Street, Suite 203, Embrun, ON, K0A 1W1
Tel: 1 (800) 409-1942
Fax: 1 (343) 305-1435
Hours of Operation: [Mon-Fri] 8:00am–4:00pm
PATIENT PORTAL
Access Your Test Results, Securely and Conveniently.
At Bio-Test, we’re connecting you to your health information. Our digital health portal is a free, secure service that allows you to access and view lab results online to better guide your health journey.
Frequently asked questions
Diagnostic testing made simple
Getting the information needed to support your health doesn’t need to be complicated. We’re committed to making the process simple so you can get results sooner.
Once you’ve obtained a requisition from your physician, you can sign up for an in-person appointment at one of Patient Service Centres by clicking here to book an appointment.
For blood tests and x-ray services, patients are seen on a first come first serve basis. For ultrasound services, you must have an appointment.
Remember to bring your health card, the requisition for lab, x-ray and/or ultrasound signed by your healthcare provider.
If you have been provided any specimen collection kits in advance, bring them with you if the sample has been collected. All specimen containers should be clearly labeled with your complete name and date of birth, then securely sealed.
If fasting is required, it will be noted on your requisition form. If you’re not sure, ask your healthcare provider.
The majority of tests will be covered by your provincial plan. Make sure to bring your health card if you’re visiting a patient centre. If a test is not covered by your provincial health plan, you’ll be asked to pay before your specimen is collected and tested.
If you don’t have provincial coverage, you’ll be provided with a receipt that can be used to make a claim through private insurance. The following providers can also be invoiced directly: Interim Federal Health, Cowan Benefits, R.C.M.P and N.D.M.C.
Most test results are available within 24 hours. However, some tests may take up to 3 weeks to receive results. Test results will be returned to the healthcare provider that initiated the requisition.
Bio-Test is licensed by the Ministry of Health and Long-Term Care of Ontario to perform tests in Haematology, Chemistry, Microbiology, Special Chemistry, Serology and Cytology.
The Bio-Test Laboratory is ISO 15189PlusTM accredited through Accrediation Canada.