Extended hours at Bells Corners — now open until 8:00 PM, Mon–Fri
1 (800) 409-19422006 Robertson Rd, Unit 16, OttawaFREN
Resources

Resources & common questions

From how to prepare to when to expect results, we have the answers to your questions.

A Bio-Test phlebotomist collecting a blood sample from a patient
Before your visit

Before your visit

What to know before you come in for testing.

No appointment is needed for laboratory, , and services — all patients are seen on a first-come, first-serve basis. Check hours of operation before visiting. Ultrasounds are performed at the Bells Corners location by appointment; call 1 (800) 409-1942.

Always bring your and your lab, , and/or signed by your health practitioner. If you've been provided specimen collection kits in advance, bring them with you if the sample is collected. Ensure all containers are clearly labelled with your name and securely sealed.

Certain tests prefer overnight before blood collection — your physician will usually indicate this on your . If unsure, check with your doctor. Some procedures also require fasting or special preparation.

We aim to provide efficient service and offer scheduling to minimize wait. Wait times may be slightly longer in the mornings as many patients fast overnight for tests.

Tests & services

Tests & services

Questions about ordering and accessing tests.

Only an Ontario-licensed physician, registered practical nurse, or midwife may order laboratory tests, X-rays, ultrasounds, and ECGs. If you feel your provider should order certain tests, discuss it with them directly.

services are offered at our Bells Corners & Smyth locations. services are at Bells Corners, Smyth, Parkdale, and Orléans Centrum. is available at Bells Corners at select times. X-rays need no appointment; ultrasounds require one (weekend appointments available). Call 613-789-4242 or email info@bio-test.ca.

Unable to make it into one of our patient service centres? Fill out our contact form to inquire further about our at-home testing options.

Once you've obtained a from your physician, you can sign up for an in-person appointment at one of our patient service centres.

After testing

After your test

Getting and understanding your results.

Give yourself a two-to-three-day lead time before your doctor's appointment. Most results reach your physician within 24–48 hours, but some tests take longer — anywhere from 2–3 days up to 3 weeks.

Most lab tests, X-rays, ultrasounds, and ECGs are covered by your provincial plan — always bring your . Some tests aren't covered by ; in those cases payment is required before collection. Quebec plans cover fewer tests (e.g. ECGs, ultrasounds aren't covered) and a documentation/handling charge applies. Interim Federal Health, Cowan Benefits, R.C.M.P., and N.D.M.C. can be invoiced directly with proper documentation.

Bring the signed and the patient's , and ensure all containers are clearly labelled with the patient's complete name and date of birth, then securely sealed.

Bio-Test is licensed by the Ministry of Health and Long-Term Care to perform tests in Haematology, Chemistry, Microbiology, Special Chemistry, Serology, and Cytology, and is ISO 15189Plus™ accredited through the IQMH.

External resources

Other resources to help you maintain your health

Still have questions?

Our client services team
is here to help.