Visit a Bio-Test patient service centre
Statutory Holidays
Please keep in mind that all patient service centres are closed during statutory holidays.
Review full list →Walk-ins Welcome
Our facilities are designed for efficiency. Simply visit any of our centres during operating hours — no appointment required for standard testing.
Average wait time: 15–20 mins
50+ Years of Care
We have been a pillar of the Ottawa-Carleton region since 1974, providing precise diagnostics with a human-centric approach.
Ottawa-Carleton Region
Find Your Closest Location
INTRODUCING PRIVATE HOME VISTS
Get tested in the comfort of your home
Can’t make it to one of our patient service centres? Let us come to you. Home visits can be arranged for patients at a charge.
Prepare for your test
What to expect from your visit
From what to bring to when you can expect results, we’ve got tips to prepare for your test. When you’re ready, visit one of our patient service centres – appointments aren’t required for most tests.
Frequently asked questions
Have questions?
We’ve got you covered. If you have questions specific to your test requisition, call one of our patient centres–our team is here to help.
No appointment is needed for laboratory, X-Ray, and ECG services. All patients will be seen on a first-come, first-serve basis at all our patient service centres. Make sure to check hours of operations prior to visiting one of our locations. Ultrasounds are performed at the Bells Corner location on an appointment basis. Simply call the patient service centre at 1 (800) 409-1942 and request an appointment for an ultrasound. The next available appointment will be booked for you.(Please ensure you know exactly what type of ultrasound your physician has requested)
Currently, X-Ray services are offered at our Bells Corner & Smyth Medical Centre locations. ECG services are offered at our Bells Corner, Smyth Medical Centre, and Parkdale locations. Ultrasound services are available at our Bells Corner location at select times. These locations are subject to change.
Unable to make it into one of our patient service centres? Please fill out our contact form to inquire further about our at-home testing options.
If you are dropping off a specimen for a relative or friend, the sample must be labeled with the patient’s name, a signed requisition is required along with the patient’s health card. Specimen containers must be clearly labelled with the complete name and date of birth of the patient, then securely sealed.
All of our patient service centres are wheelchair accessible.
Bio-Test is licensed by the Ministry of Health and Long-Term Care to perform tests in Haematology, Chemistry, Microbiology, Special Chemistry, Serology and Cytology. The Bio-Test Laboratory is ISO 15189PlusTM accredited through the Institute for Quality Management in Health Care (IQMH).